Orders & Shipping
All orders will be packed within 48 hours* of ordering time. Dispatched times will be between business hours, Monday to Friday. Delays may occur during special periods such as public holiday, sale events or pre-order periods.
All packages will require a signature upon delivery, please ensure someone will be available between 9am-6pm to sign for the delivery.
*Sale and pre-order periods are excluded. Please allow extra time unless stated.
| Shipping Options | Courier | Australia Domestic | International |
|---|---|---|---|
| Standard | Australia Post |
Free for domestic orders $500 and over Flat rate $15 for all domestic orders Allow up to 5 business days for metro areas, and extra 2 business days for regional areas |
Not Available for international orders |
| Express | DHL |
Free for all orders $800 and over Flat rate $25 for all orders Allow up to 3 business days for metro areas, and extra business day for regional areas |
Free for all orders $800 and over Flate rate $25 for all orders Allow up to 5 business days, exclusions may apply for specific regions. See below for specifications. |
Due to new U.S. import rules with pre-payment tariffs, there might be delays in delivery and limitations with courier options. We are still confirming our options to ship to the U.S., we kindly ask for your patience and will keep this as one of our priorities to ensure a satisfactory online boutique experience.
Currently we are not shipping to Europe due to the new General Product Safety Regulation (GPSR) implemented in December 2024. We apologize for any inconveniences and we are currently working on this to provide a satisfactory online boutique experience.